legal stuff

privacy policy

The online privacy of visitors to this site is important to Trooper.

By continuing to use this site you are agreeing to the terms outlined in this privacy policy. These terms are subject to change. You are encouraged to consult this policy each time you use this site to ensure that you still agree to the terms herein.

We do not sell, swap, share, loan, or otherwise give any personal information collected as a result of this site to parties outside the Trooper organization, unless mandated to do so by applicable law, regulation, legal process or governmental request.

In the case of submissions to Trooper (e.g. email, contest entries, photos), we may publish your name, the submitted material including photo images, and general geographical area, unless you request otherwise. However, we will not publish any email addresses, phone numbers, or mail addresses without your written consent.

From time to time we may send email newsletters to addresses we have on file from people who have contacted Trooper. To withdraw consent to contact you in this manner, follow the instructions on the bottom of these emails, or send a request to privacy@trooper.com.

All purchases through the online Trooper Store are processed through the secure and authorized vendor Paypal, over an SSL encrypted connection. Paypal's privacy statement is available on their site.

For more details regarding Trooper's privacy policy, please contact privacy@trooper.com.

For more information regarding the privacy policy of any of their business associates, please review these additional resources:

The Feldman Agency - show bookings

submissions to this site

We appreciate and welcome submissions of photos, videos, and other similar material. Due to the high volume of items received, not all submissions will be used, but Trooper tries to post many of them online - on the Trooper web site or the Trooper Facebook or Twitter accounts - so they can be enjoyed by other Trooper fans.

In an effort to avoid any confusion about Trooper's right to use these pictures (or any other submitted material), please note the following disclaimer:

All photos, material, and/or submissions of any kind sent to Trooper are gratefully accepted on the condition that they may be utilized and/or displayed in any way by, and at the sole discretion of, Trooper, Hot Shots Productions Inc., or their representatives. Any conditions or compensations for their use, implied or otherwise, must be clearly stated and detailed in writing to Trooper prior to submission.

Special Mentions

Many contributions have helped make this site as complete and interesting as it has become. We would like to gratefully acknowledge the following generous contributors , many of whom have photos throughout the site and/or in the design images:

Kevin Cahoon, Greg Malo Photography, Bal Dosanj, Tracey Savien, Kevin James Day, Gil Gatchalian, Chris "Copper" Top, Larry Kimber, Pat Glover, Craig Jager, Paul Jokelainen, Frank Barrata, Dee Lippingwell, Rosamund Norbury, James O'Mara, Stefan Schulhof Photography, Clare Rance Photography, ComputerDude, Heather and Brian Uhl, Jamie Kowal, Joe Tschanz, Roger Riveland, Jimmy Sam, Randy Roy, Andrew Bolton, Alan Taylor, the many fans and generous professional photographers whose names and photos appear in the gallery, and, of course, the members of Trooper - past and present - for sharing their personal collections with the official Trooper site.

It's very important to us that this submitted material be accompanied by the appropriate credits. If you have seen your photos used without credit on the site, please email us at webmeister@trooper.com so that we can credit you. In some cases we lack a complete record of where and when these photos were taken, so, as well as credit information, please include these details.

passes and prizes

Important information about prizes/donations contributed by Trooper:

VIP Passes

A VIP pass entitles you to free admission to the Trooper performance of your choice, and the opportunity to personally meet the band members back stage and hang out with them. *Some exceptions may apply. Pass is not valid for private or corporate functions, or venues and events which insist on restricted access, maximum security, and/or pre-screening (e.g. Olympics, Calgary Stampede, PNE Vancouver).

Please note that Trooper's tour schedule results from the hiring of the band by venues and events across the country, and that is what determines where they perform and on what dates. Trooper is not involved in whether a show is private, adults only, or restricted access - these are factors that the people paying for and hosting the show understandably get to decide. Therefore it is impossible for Trooper to predict who may win any contest/auction/draw to which passes have been donated, or when the band may be hired to perform at a show close to the recipient.

Pass has no cash value. Pass does not include travel or accommodations, or any compensation for same. You may transfer ownership to another recipient if you choose, but a pass can be redeemed only once. There is no expiry date.

To redeem, please contact business [at] trooper.com at least a week in advance of the show date, state which show you wish to attend, and quote the confirmation number given on the prize certificate. Failure to notify us at least in a week in advance might make it impossible to arrange for your VIP attendance on your requested date.

Other items

A merchandise prize includes the cost of shipping to your location of choice. All autographs are guaranteed authentic. Item can not be exchanged, refunded, or redeemed for cash value.